Support
If you need user or technical support please contact us at
support@softlang.com
For a quicker response, please provide the following:
- Company name
- Contact name
- Tel, mobile, email
- Product edition (Trial, Freelancer, Professional, Enterprise)
- Product version (Help\About)
- Description of the issue
- Error messages if any
- Log file, can be found at:
C:\Documents and Settings\%your_username%\Application Data\Crystal_Translator\log
- Screenshots
- Source report
- TM database